Concessioni Autostradali Venete S.p.A. provides its services in accordance with the obligations provided for by the law and assumes precise commitments towards users, in particular with regard to the services offered, the ways they can be used, the quality standards and the forms of protection provided for, including compensation.

This section of the site provides users with the general information needed to guarantee their right to transparency on the management of the motorway infrastructure, on how it is used and on the services provided in the service appurtenances.

In particular, in compliance with the industry regulations, specific information is made available to users concerning:

• the conditions for a safe use of the motorway
• the contents of the CAV S.p.A. Service Charter
• the traffic bans
• the traffic disruptions
• the operational protocols for emergency management
• the service quality indicators
• the toll calculation methods and toll increases
• the rates applied
• the discounts and subscriptions
• the toll collection methods

All the information is provided in compliance with Resolution no. 132/24 of the Transport Regulation Authority.
For more information on the regulations go to the ART website > www.autorita-trasporti.it