CAV S.p.A., with its own corporate functions and by dealing with third-party concessionaires and other road infrastructure managers, manages emergencies that may occur within the motorway areas, sharing operational protocols to ensure a single, coordinated management of emergency situations that may occur.

• Protocol for the integrated and coordinated management of traffic in case of emergencies on the interconnected highway, national and regional road network of the Veneto Region (2025 tbc)
  Highway concessionaires and road network operators in the Veneto Region have long been engaged in testing collaborative activities and protocols aimed at addressing potential critical situations -whether planned or unforeseen - that may affect the highway network and place significant stress on the surrounding road infrastructure. In recent years, in particular, this activity has been implemented on the initiative of the Veneto Region during events with a major local impact, such as sporting events and international summits (e.g., the Alpine Ski World Cup, the Giro d’Italia, the G20 Finance Meeting, etc.). This document is the result of the positive experience gained from these collaborations, combined with the operational protocols already adopted by individual operators. It represents a synthesis, update, and expansion of operational tools, designed to more effectively manage extraordinary and emergency events on a broader scale, while also taking into account changes in the regional road network, including the opening of new routes and connections. The document, which is intended to be operational and potentially adopted as early as the incoming Milan-Cortina 2026 Winter Olympics, involves all roadway operators in the region, as well as the Traffic Police – Veneto Division, under the necessary coordination of the local Prefectures.


• Operational protocol for traffic issues management on the 'Padova-Mestre-Portogruaro' section (2010)
  With a view to improving the service to users, also through the containment of inconveniences caused by motorway emergencies, a protocol has been developed that contains a set of instructions and actions aimed at planning and coordinating the optimal management of traffic flows, both by type of event and by specific road, traffic and environmental conditions. This document was created after the opening of the Mestre Bypass motorway section (“Passante di Mestre”), which allowed for the alternative use of interconnected motorway sections.


• Protocol Agreement for the Coordinated Management of Information on Events Affecting the Road Conditions of Motorway Sections (2009)
  The procedure contains operational procedures aimed at harmonising the information for users. It does so with different concessionaires sharing management processes. The aim of this is to promote coordinated communication.


• Planning of measures to be implemented in the event of critical situations on the Emilia-Romagna Region motorway system and interconnected sections resulting from congestion or traffic blocks (2005)
  The document describes a general agreement for the management of emergencies deriving from prolonged traffic delays or blocks, with the aim of preventing and coping with emergencies related to heavy traffic congestion or very severe or complex accidents, through the adoption of a timely and unambiguous exchange of information between Motorway Patrol, Motorway Companies and Local Authorities, the adoption of measures to reduce and oversee traffic flows, and the identification of alternative routes.


• Planning of measures to be implemented in the event of critical situations on the Veneto Region motorway system and interconnected sections resulting from congestion or traffic blocks (2005)
  The document describes a general agreement for the management of emergencies deriving from prolonged traffic delays or blocks, with the aim of preventing and coping with emergencies related to heavy traffic congestion or very severe or complex accidents, through the adoption of a timely, punctual, unambiguous and complete exchange of information between Motorway Patrol, Motorway Companies and Local Authorities, the adoption of measures to reduce traffic flows, the identification of alternative routes, the implementation of forms of support, relief and help for users in a difficult situation, the implementation of information messages, on the motorway network and through the media, aimed at users on the road section concerned or approaching it.


• Protocol agreement to be implemented in the event of critical situations on the motorway system of the Emilia-Romagna Region and its interconnected sections caused by snowfall (2004)
  The document, shared with the Police Departments and the motorway concessionaires concerned, is aimed at preventing and coping with emergencies related to heavy traffic congestion resulting from heavy snowfall, also through the adoption of a timely and unambiguous information exchange system between the Motorway Patrol and the interconnected motorway companies, the adoption of measures to reduce and control traffic flows and the implementation of traffic detours on alternative routes.


• Accident management along the Mestre Ring Road (2002)
  The purpose of the document is to determine the response procedures to be implemented if necessary in emergency situations along the A57 Mestre Ring Road, to support a coordinated rescue action. Only through optimal coordination between the various players involved in the emergency can the maximum effectiveness of rescue actions and the reduction of inconvenience endured by users be guaranteed.